Celeste was a great boost of moral for my wife and I’s trip today. Great personally. VERY knowledgeable. Definitely a great person to have working for your company.!
Lacey was super helpful and friendly. She asked before checking my purchase making sure it was in perfect condition which of course it was. She made sure I didn’t have any other questions.
Kevin was a wonderful bud tender. Connected really well with me about the strains I was picking up. I don’t normally give reviews since I order online, but Kevin really made this experience awesome. I hope he buys that bong we talked about!
Celeste was awesome! Very knowledgeable and informative. Helped me make confident decisions trying new products.
First time here so parking was tricky when there's tons of traffic but this spot has its own parking garage across the street. Overall experience was good, the merchandise was very nice, and the Bud tenders were ready to answer questions. Smooth process.
Jessica was amazing at answering all of our questions to help us figure out exactly what we wanted. Super positive attitude and lovely personality. My husband and I enjoyed our conversation and experience with her. Will definitely come back again!
Celeste D was unbelievable and so knowledgeable!Great customer service and even better recommendations. I will for sure be coming back and hoping Celeste can refer me to some more great products.
Justin did an excellent job. Very courteous and kind. All of the staff are very good at their craft. I believe you will be truly happy with your nails. Very strong. I almost never break it nail and they always seem to last longer than they should. Great experience.
Was a frequent customer, bought from them plenty of times no issues using the online system. Now it appears they are using it for a bait and switch. Bought what was advertised as 3.5 g jars of concentrate online for $60.00, only to find after pick up that they had given me single gram jars. They robbed me of my time and product and refuse to honor the sale price online after having it pointed out to them. This is blatantly false advertising. They still have not changed the web site so can only assume more people are getting screwed over. Don't give these people your business they don't really want it.Update : still trying to get something figured out even after showing photo and proof of purchase. While still openly saying things in the email to me that are worded in a way as if the proof provided is not credible, or that I am confused. Now it was said that my complaint is now being viewed by the higher ups, I hold little hope that anything will be done. Anyway I would be happy to eat my words and change this review if anything is actually done. I wonder if social media would like to see how they run their online business....
haven’t been to this location ever but I placed an online order and it was ready in about 10 minutes! I arrived and within 5 minutes I was in after the person at the front desk looked/scanned my ID. I went to the mobile order pickup line and Brodie came and told me to go to register 11. They were extremely personable and efficient with the transaction. I would think the whole process took about 30 minutes including the online ordering. But that is just my personal experience so it could and will vary for others. From the Earth dispensary hires wonderful people.
We regularly drop by this dispensary and love the fair prices, great service and ease of the whole experience. Super knowledgeable and enthusiastic staff, great products. Not the widest of selections, but that is more than likely because they believe in the selection they stock, and I understand why! Celeste is our favorite shop assistant we have met yet, super energetic and obviously loves her job very much - making buying exciting 🙂 Celeste also was really helpful in discovering what may work for us and connected with us personally every step of the way. Highly recommend if you are in the southwest blvd area!
Taylor did an awesome job of completing my transaction. He was very quick which is much better than previous visits. Much appreciated. I was told I would have to wait to pickup my item. Lanes were packed but I bet I only waited less than 5 minutes . WOW. You could tell the loaders were working hard. WAY TO GO NFM!
Celeste was an amazing bud tender! I had a pickup order and she gave me info on other products to try next time and was very informative on the Illicit brand! Super nice and fun energy too!
From the Earth is a great dispensary! They always have plenty of product. Their bud tenders are great! Celeste is absolutely amazing! I’ll let people skip in line until she is available. I can’t wait what she picks out for me every week! If she’s not there, I’ll go to Peter he’s always super friendly and knowledgeable as well
Elias was so very helpful. He was inquisitive of what I like and what I was looking for. Even though they had limited stock, because it was Monday he found a product I wanted but thought they were out. Very pleasant and, as always, I left very happy with the overall experience!! Great staff!
Wonderful and kind staff! Even the security guard was super friendly! I had Celeste D. As a bud tender and her energy was great and she was super helpful! She gave me some tips and some suggestions for the next time I’m in. Definitely hope to have her the next time I go in!
Luke was amazing! I wasn’t sure what to get. I don’t know all of the different stains, brands, etc. Like was so patient and gave me wonderful advice! He didn’t pressure me into over buying either.I have already started telling people who are curious and need an awesome experience purchasing, ask for LUKE! That guy knows his stuff!
I always leave From The Earth in a far better mood than when I arrive. The customer service I have received has been amazing! Celeste is a fantastic sales person! I felt very confident while making my selections. Her positive energy, enthusiasm for the products and the service she and other’s have provided is a great bonus to the industry! People like Celeste will keep me coming back again and again!
I love the environment I love the vibes,aside from getting the wrong strain today everything has been going fine i had asked to get jokers candy and ended up with fruit gushers the girl asked me did the amount look good and I said yeah because it looked like a trey five so I didn’t think nothing of it but she gave me the wrong strain! Like I get it what she gave me was better but I asked for the jokers candy I really was looking forward to it but I guess next time I’ll just say it louder because I think she didn’t listen to what I asked for. Since it gets crowded I bet that’s what happened, right?
I’ve gone to this location and the Brookside one. Both have wonderful staff every single time I come. Today, I really enjoyed Celeste. She assured me that my selection was amazing. It’s also a smooth process. Online order and check out. Quick and easy. I’ll never go to another dispensary. From the Earth is hands down the best. Hopefully you get lucky enough to be in Celeste’s line!
I absolutely love From The Earth! I’ve had a great experience every time I’ve come in regardless of location, the atmosphere is a really nice mix of being laid back and professional, and every employee I’ve talked to has been friendly and super helpful. Today especially, Celeste went above and beyond to get me the right product and was just generally really cool. 10/10 highly recommend.
From the Earth is a very well organize business that not only it’s cleanliness and environment appeals to render another visit, but their staff. Very professional and knowledgeable of their products. Amy made my visit and selection of products easy. She excelled in her good character, knowledge of medicine, and furthered her honesty.
I love this place . There are so many options to choose from. I have made numerous trips to them in the last 2 weeks and never disappointed. The staff is knowledgeable and able to help with any need I may have. I love the organization of getting in and out quickly. I enjoy the points I earn and the music playing while I wait to waited on. This is a winner and if you go won't be disappointed.
Love that they have Rove cartridges 💚The budtenders here are awesome and super knowledgeable. Always great product selection too.
Angel was great! I told him what I wanted and he made great suggestions! Super friendly. It was busy so after standing in line forever it was awesome working with him!
First time in and I’ll definitely be back! The set up is great, everyone is nice and they’re knowledgeable about what can best help you. Shout out to Alex for taking care of me!
THE VIBE OF THIS PLACE IS SO SERENE AND LOVELY! Christian was very helpful knew his shiznit about his flower, he was also very kind. I’ll be back! By far one of the best in KC so far!
Ashton was very helpful and informative. I wasn't aware of my points I had accumulated, and he explained the benefits. Great customer service!
Kira was super knowledgeable and handled my way too many questions with grace. I mostly decided based off of their recommendation and I’m happy I did. This was my first time here. From security to check-in to budtender and back, it was a smooth flowing experience and everyone had a nice attitude. I’ll be back.
I always like looking at different dispensaries for deals and different products. I found some great prices that I was willing to travel 30 minutes for. I placed an order and drove out that way. The first time checked in was messy. All other dispensaries I have been to had a very smooth and quick check-in process that includes creating a profile which took a few minutes. I waited over 15 minutes for them to get everything created, which isn’t a big issue. I was very patient, but I was also the only person in there at the time, so really didn’t understand what the issue was. The issue was when I was finally taken to the back to pick up my online order, I was told I had zero allotments, which I knew was incorrect from my last receipt history. I waited that time just for them to tell me that. So I just left and went to Nature Med to get my products, and they confirmed I had more than enough allotment. So From The Earth had a system error or the employees didn’t know what they were doing. It was a complete waste of time and disappointment when I thought it would have been a great experience with the prices. I understand things happen but something was off with the check-in process and online orders. I had no issues walking into Nature Med and picking up my order which took maybe 3 minutes total after I left this location. This is just some feedback to help better your processes.
They are always so helpful here! Sabrina went above and beyond to help me with a return, and also Reagan the manager was awesome with the return approval. He even printed and laminated my med card for me! I love this place! Thanks guys!
Jerel was so nice and helpful! Super cool dude. The place is very neat and pleasing to be in.
Lauren is wonderful. Actually anyone at From The Earth is always wonderful. If you need help, go in and meet the best staff! They are great every time U visit
Ronald was awesome!! He was knowledgeable and helpful with my question. He definitely gets a two thumbs up.
Great talking to everyone. Very helpful almost what I needed before we got to the sale . Good people's
I enjoyed my visit. Ronald was knowledgeable and friendly. Thanks! I enjoy all you guys.
Convenient location, plenty of parking.Vontray was knowledge, helpful, and patient.Everyone in the shop is great.
RJ is knowledgeable, friendly, and gave product suggestions tailored to my needs. I highly recommend From The Earth on Southwest Blvd.Keep up the great work! You rock!
Ronald was helpful and knowledgeable. Professional in all respects. Had great suggestions and reminded me of my loyalty points total.
Dylan was super patient, knowledgeable, and listened to exactly what I was looking for. Really appreciate the friendly staff, the Wandering Bud products in store, and the cool vibes.
Zaina was great giving good quality customer service I appreciate it and thanks for everything
They are always so helpful. Ronald was able to help me identify some lower potency products and help me navigate the huge inventory to get the perfect meds for me.
Timm was extremely helpful & informed, the officer at the door is so friendly. I've only been to this dispensary so far because the quality of product, deals & pricing, and the super friendly & kind staff. From the Earth Westside is amazing!! A thousand stars! LOL
I love this place. Everyone who works there is knowledgeable, but Pat is especially kind and helpful. I've been able to shift my pain management almost completely away from pharmaceuticals with their help.
I'd wear Nicholas as my neck-o-lace any good ol' day... a spectacular young lad and he ain't no fad; he's the real deal this chap. So real; just like the GMO Cookies and Gorilla Pie he handed me. Or should I say, handed my face. He should have; hand to the face and semi hard to show me how hard and real his products hit...Thank you my Nicholas Neck-o-lace sweety pie.I'll be back to SEE ALL OF Y'ALL real soon.Much love, peace and blessings to From the Earth. ❤
Love this branch, they always are fully stocked, never too busy. Lauren helped me this time. She was informative, helpful, friendly and efficient. Got what I needed, she answered all my questions, and I was on my way. Love From the Earth!!
Today I had a rather different experience than usual. I always love going here. But today once I got home and opened my cartridge I was very disappointed. The plastic rubber on the bottom was almost Carmel from the leaving oil. The cartridge itself was half empty, and the metal on the bottom was sticky. Other places usually check the cartridge before handing it over. Here I've never really seen it done. Usually I don't mind as I've never had a problem. But today I kinda wish he would have. Being as this is a no return type deal..
Nick was awesome and hooked me right up! Glad I was able to be the first for my county to sign the petition for Missouri to become recreational state. Great experience all together.
Sabrina helped me today, she was pleasant and helpful! The whole staff was great.. you guys have a really good vibe and a really good product! Well done!! 👏🏽👏🏽
My first time visiting and everyone was extremely nice and helpful! Vontray was awesome and the store has a wider variety than other dispensaries at the moment. Will definitely be visiting again.
Pat was incredibly knowledgeable about the medicinal benefits and niche details on each product to help find the best personal routine. Exceptional customer experience, and comfortable-yet professional interactions. 6 stars
From the moment you walk in to when you walk out everyone is so friendly! Love this place. Sabrina was the best!
Zaina was a lot of help! Great customer service. Answered all my questions! 5 stars for me!
I'm absolutely in love with this shop! If I wasn't already married, I'd buy a phat diamond and propose tomorrow!I’ve been a relative newcome to this industry and culture, and I have to say that From the Earth has been consistently my favorite shop. Not to belittle the other KC area dispensaries, because I honestly haven’t had a bad experience at any of them. But the customer service at From the Earth is dragging that bar up to another level. Yeah, prices are fair, the rewards program is pretty cool, and service is usually quick. But ultimately, it’s the staff... The staff shows a level of care, compassion, and knowledge that is hard to find in customer service in any industry, and it is for that reason alone, that this has been, and will be, my go-to shop!
This was my first time visiting a dispensary (ever) and Stephonne helped me find everything I was looking for. He was very friendly and knowledgeable, not to mention patient with my lack of experience. I hope that everyone is able to experience this level of service when they need to get their medicine.
It was my first visit and Orlando was very helpful and genuine. Gave me all the options and prices. Very helpful and made me feel comfortable my first time purchasing there. Will be back!
Lauren was upbeat, welcoming and knowledgeable about all the products. They recommended a strain I’ve never tried. I love the vibe at this location, the staff is 10/10, highly recommend.
Stephonne helped me find an amazing strain of bud for my anxiety and was very kind and knowledgeable. I will definitely be visiting again!
First time being there, front desk guy and I’m guessing manager, who’s name I didn’t get, was cool and helped me out, as well as Sabrina who took my order and helped me get the best deal. Overall great experience, friendly people and of course great bud. Definitely recommend. 👍
It was my second time in today and I have nothing but positive things to say about the awesome team they have at this location! The first time I came in I was helped by Jamie and she was so incredibly kind and knowledgeable and personable! Today I was helped by Santoro. He had my pick up order ready for me and was equally kind and knowledgeable and helpful! I will definitely be back!! I know I can count on them for friendly service and quality products!Thank you guys!!
I always enjoy going to From the Earth and would give the staff more than 5 stars because they’re wonderful.But it’s 4 stars today because I’m tired of not being able to use my debit card like every place else in America…. without incurring a fee.Fix this and it will be 5 stars.Cheers
Poor customer experience for a first time... while we remain underwhelmed with the dispensaries available to us in MO. Our initial opinion of FTE has changed over time. Their online menu has expanded to include the necessary product information. Their available inventory is one of the best in KC. Ordering online is the most convenient way to shop. Is FTE the best Dispensary we've been to? No. Is it one of the better ones in KC? Yes.
It was my first time there. Patrick was very helpful. Gave me lots of details about the products. Would highly recommend. Only downside is there is no "menu" where I can check price points without having to ask my for each one. But would Definitely recommend as they are very attentive to what you are looking for and have personal knowledge of the products.
Matt and pat were AMAZING!! Matt explained all the strains, told me how they would taste, smell, and effect me. Thank you so much. I will be back. Check them out at the southwest blvd location!!!
Great dispensary and good selection, but sometimes the security guard out front is pretty rude and I’ll park in their parking lot, go to the dispensary, and then go to breakfast at the building right beside it. I had one employee at the restaurant tell me that the owners of the dispensary wanted me to move my car. What? That’s pretty rude. There’s also no sign that says no parking, but they’re still bold enough to act all aggressive over a parking lot that’s never full. Really kinda ruined the experience for me for following me around and bossing me around AFTER I left their business. Not the only time this has happened, either.
Wyatt was so informative and helpful with my search. Thank you all for a great experience!
Lauren is wonderful. Actually anyone at From The Earth is always wonderful. If you need help, go in and meet the best staff! They are great every time U visit
Nice store and help but think it looks a little sparse in display and products. Suggest they check out TGSColorado.com (The Green Solution) retail outlets in the Denver area. They're really well designed and have a huge selection of products in beautiful done displays.Keep working on it, it's still a newly opened legal retail market. You can get there over time.
Had my first visit trip in today and I had a great experience with Mike! He was very knowledgeable, I learned a lot of things that can better help me and he shared a lot of new knowledge with us, he was helpful and never rushed us!
All of the staff was very personable. They could answer questions if you had any. Went out of their way to help me retrieve my digital card and printed and laminated it for me. Good sense of humor too. Very pleased with the experience. Good product too. I will be returning to that cool laid back dispensary. Would definitely recommend. ✌️
UPDATE. I was contacted and the issue was eventually resolved. Thank you Tyler for the direct contact and immediate resolution, your attention to my issue was very much appreciated. If you shop this store ask for Sage! He was my first budtender and the best. Lastly, Regan (hopefully spelled your name right) all I can say is THANK YOU. Tyler had to listen to me and my crazy but you dealt with me in person. YOU are the reason I am going to always shop at From the Earth. And if you need to bill me for the therapy please do. Again thank you all. See you in Raytown soon!
Great experience. Very helpful office staff as well as budtender. No high pressure sales just good info. Bought a 1 oz preroll for $20. Prices are on-par with nearby dispensaries. I liked this place better than Besame on N. Oak because it felt more inviting.
If you want outstanding customer service then visit KCCannabis. They have a very professional and caring staff.
This is one of my favorite places to visit, it's well worth the longer drive for me! Everyone that works at FtE that I've met so far have been more than wonderful too. They are all super kind, knowledgeable, and so easy to speak to! If you ask they will always be happy to take a minute to bring out and actually show you any products and also fully explain each one if you need them to. They also work hard to keep prices down! I highly recommend them.
This is one of my favs because I love the vault style setup similar to 40 highway store.
Cool remodel of an old building, mural outside makes it easy to find and the parking lot makes it easy to access. The staff are friendly and knowledgable specifically about medical usage which is helpful to me. Great selection from flower to concentrates. Can't wait until the Downtown location open!
Friendly, Knowledgeable staff with a comfortable and relaxed atmosphere. Good products!
Knowledgeable staff. Excellent selection. Cool people. My fave dispo in KC.
This location open since February 2021 goes the extra mile with service.They at least will call you back if busy goes to voicemail. Great friendly service on the inside, sometimes requiring a little patience to initially get signed-up. They can even laminate your card while you wait.Their oil pens aren't on their online menu just yet as March turns into April 2021. Call regarding first-come, first-serve oil pen availability at this time.Good stock of flowers. Edibles are a joke, and all need to be 400-800mg Thc per package.Great service like their other locations.
Outside of redundancy of showing your (presently unscannable, at any of their locations) Driver's License AND Patient Card THREE eFfng TIMES(!!!),this location open since February 2021 goes the extra mile with service.They at least will call you back if busy goes to voicemail. Great friendly service on the inside, sometimes requiring a little patience to initially get signed-up.Their oil pens aren't on their online menu just yet as March turns into April 2021. Call regarding first-come, first-serve oil pen availability at this time.Good stock of flowers. Edibles are a joke, and all need to be 400-800mg Thc per package.Great service like their other locations.
Friendly staff and a nice clean environment. The biggest complaint that I have is they sell out of product super quickly. Can't ever get 1g prerolls anymore but other than that it's great
We're updating our initial review from one star to two. Having been to Dispensaries in CO, WA, OR and Canada - we were underwhelmed on our first visit. FTE has plenty of room to grow. Needed strain data is on their labels and they seem to be trying to do a better job on their Website. Our initial purchase met basic expectations. Will we go back? Not a lot of other options at the moment. So, we have to learn to like this place. FTE is by far the best Dispensary in the neighborhood.Let us be clear, our opinion of FTE are solely about the business model presented and partly due to MO law The staff on duty, the evening of our visit, were charming.Went back to one star. We went to Greenlight on Bannister. They leave FTE wallowing in the mud.
I was very impressed with their Brookside location so I was thrilled when I found out they had opened this location, just 2 miles from home. From the security guard until the bud tender, everyone was friendly and professional at both locations. I was particularly impressed with Drew at the Brookside location several weeks ago (I believe he's Australian), who was incredibly knowledgeable. They also serve up some of the best Missouri weed from Illicit in Independence, reliably stocking both a good sativa and indica-dominant strain.
We're updating our initial review from one star to two. Having been to Dispensaries in CO, WA, OR and Canada - we were underwhelmed on our first visit. FTE has plenty of room to grow. Needed strain data is on their labels and they seem to be trying to do a better job on their Website. Our initial purchase met basic expectations. Will we go back? Not a lot of other options at the moment. So, we have to learn to like this place. FTE is by far the best Dispensary in the neighborhood.Let us be clear, our opinion of FTE are solely about the business model presented and partly due to MO law The staff on duty, the evening of our visit, were charming.
We're updating our initial review from one star to two. Having been to Dispensaries in CO, WA, and OR we were underwhelmed on our first visit. FTE has plenty of room to grow. Needed strain data is on their labels and they seem to be trying to do a better job on their Website. Our initial purchase met basic expectations. Will we go back? Not a lot of other options at the moment. So, we have to learn to like this place. FTE is by far the best Dispensary in the neighborhood.Let us be clear, our opinion of FTE are solely about the business model presented and partly due to MO law The staff on duty, the evening of our visit, were charming.
Poor customer experience for a first time visit. No explanation of process. Nice staff signs you in and then some nice guy appears at a door inviting you in to "the back room". Nice clean, virtually empty, space with a counter and picture menus like McDonald's (except the pictures don't change 'cause there ain't many choices - partially due to the MO law we were dealt). Website menu virtually empty of meaningful content on limited products. At least they're linked on Leafy (sadly, not to) so we could look up the desired strain data (if available) - yet this is a Medical Dispensary (??). Wish the website had mentioned they take debit cards as it would've saved us the stop at the ATM. (My bad, had I bothered to read the FAQ about Apple Pay.) Paid twice as much for same quality available "locally". Well worth a drive to Colorado.
Poor customer experience for a first time visit. No explanation of process. Nice staff signs you in and then some nice guy appears at a door inviting you in to "the back room". Nice clean, virtually empty, space with a counter and picture menus like McDonald's (except the pictures don't change 'cause there ain't many choices). Website menu virtually empty of meaningful content on limited products. At least they're linked on Leafy (sadly, not to) so we could look up the desired strain data (if available) - yet this is a Medical Dispensary (??). Wish the website had mentioned they take debit cards as it would've saved us the stop at the ATM. (My bad, had I bothered to read the FAQ about Apple Pay.) Paid twice as much for same quality available "locally". Well worth a drive to Colorado.
High prices but high quality
Well informed and great staff. I also love their quality
Very helpful and friendly staff. Neat building - they've got signs describing the effects of the terpenes (aroma compounds in the weed) so you can easily get the kind of high you're looking for. Gave me great advice and described all the products for me.Definitely going to be my go-to place. Loved it and would highly recommend.