Made a preorder online and got stuck at a dealership till an hour after my pickup time. Trevor had my order coming up before I even explained that I was late and made it an AMAZING experience at this store! Will definitely be coming back!
Gotta love Cookies! Staff is always polite, helpful & knowledgeable. I’ve used both the inside service & the drive thru service. Both were great experiences.
Awesome experience with awesome staff. Phil was super helpful I'm definitely stopping here whenever I hit STL
Well. Customer service was great, convince was great I have yet to hear about the quality but will let you know soon. Plus they have some great deals on products too.
If you bank with chime. Make sure you bring cash. Otherwise, you will have to use the 3$ fee atm. Customer service is not that good either the whole transaction kinda felt like a back alley drug deal.
Great service at the drive thru. Not all cards are accepted, and because I used a card, I have to use the system as an ATM and had a service charge. The order went from $18 to $23. Ultimatum had to leave and go find an ATM to get cash and then go back. There is a Quick Trip next door
COOKIES so far is the BEST dispensary I've visited in all the Midwest. Please do not allow the prices to disturb you. Because of the QUALITY of their product, it's DEFINITELY worth every dollar. And their Reward Program offers great benefits as well. TEAM COOKIES!!!
Sold hermied product. My bag had seeds on it. When calling dispensaries first two attendants that answered downplayed my complaint and acted as if it was okay to have seeds. No one wants to pay high dollar for hermied plants. hermied plants onced confused will produce less thc and trichone production. Manger was more professional and knowledgeable. This was my first and last trip if i’m going to pay high prices i want premium and weed with seeds is not it.
This is the greatest place in the area. All of the staff are very helpful and courteous. From the time you walk in until you leave you always feel welcome. They have the greatest staff I’ve encountered in a long while. And speaking for just about everyone who visits you guys are Awesome
Fair prices and friendly people. There is a drive through for pickup of online orders only. You can also just walk in. Wait times are not bad considering the newness of sales in Missouri. They also offer a good rewards program. The only negative is that the sales room is quite loud. They could improve acoustics.
Found a cookies location in St. Louis. I myself live 4hrs away. Made the drive to cookies and went through the entry process and was welcomed to paradise. My bud tender took great care of me, also she knew what strand was a good smoke. I was well satisfied with the overall experience. So satisfied made 3 trips to cookies while I was in St. Louis. I will rank this location with a solid 5. I would recommend this dispensery.
Worth the trip! Friendly staff. Security guards very helpful. Just pre-order! It’s way faster.
Our first time coming in we weren’t sure exactly what we wanted and Abby did a great job of explaining everything to us. She asked us questions to help narrow down what we were looking for and recommended a few things. A 10/10 experience
Here are my thoughts so far from luxe it seems to be OK breakdown is slightly dry almost turns to dust price wise at $25 for a 3.5 or $30 for a 3.5 is not bad. Potency is to be determined now ordering online it’s not the easiest thing and it’s kind of hard to know if your order has been placed correctly the drive-through time is outrageous. It took me 45 minutes to get through the drive-through the amount of people that were in the drive-through was insane. I guess that’s a good thing, but we will see
had great experience gregory helped me and he look like me lol meaning they have diversity there.Had great experience cheap cheap prices i thought cookies was go be much higher.
This is my favorite local dispensary! I try to preorder and use the drive through as much as possible, but when I have to go in I almost always see Glenn in there working his butt off. He's always so helpful, has great recommendations, and makes sure I'm happy with my selections. Cookies as a business should be doing more, and working harder for employee retention. It is the bud tenders that really make the experience.
I love Cookie's. I’ve been going to this dispensary before they switch to Cookie’s. Products great costumer service great love the staff. But one thing that I want to point out is the security Officers that you guys have there. I don’t know her first name but on her shirt it says Jackson.She is so amazing and I love her. I don’t know if anyone else has told you how amazing she is well I’m here to tell you. This lady goes over and beyond to make the patient feel safe. She’s respectful,courteous, friendly, easy to talk to basically she’s all the above. I’ve been when other officers are there and my experience is not the same.I hope you have keep her around. I know you guys have been thru a lot of officers but she the best. I feel so safe with her. After the break in I was afraid to come back to Cookie’s but when I found out that she was there I felt that much better to know that I was going to be ok. My husband even said he feels comfortable with me coming there when she’s there. I know a lot of people that comes here and they love her. Please let her know that we love her thanks for all she do and please try to keep her around for us please
Great staff. Very passionate and knowledgeable. Honestly it would be a five star if the prices were a little lower but cookies is a big brand and definitely dependable. If I was wealthier I'd go all the time. Shout out to Max and Dre!
I like this new building and glad that it's re-opened after Criminals rammed a stolen Kia into it. Good Security measures taken and improved.Cookies is a great atmosphere and I appreciate the sincerity of the Staff.
Great first time experience staff very knowledgeable about the product will be back!⛽️ extraordinary waiting room. THE VIBE WAS ON POINT!💯
Best place to buy your your medical we need more cookies stores out by west county. I been there 2 days before grand opening and grand opening. I love this place I want some stickers and shirts bad.
You are the focus! You can buy off brands of Cup Winners AND Actual Winners of The Cannabis Cup side by side. This is home! Best Tenders, Managers, Security, and Ownership in the metro! Merch and supplies for every need. 6 ⭐️⭐️⭐️⭐️⭐️⭐️
I love the cookies brand just wondering how does it have reviews from 2/3months ago when this store just opened on sat 07/16/2022?! Time travelers?! Or Is this just a Berner rebranding
Really disappointed I went on the grand opening day and was totally disappointed only one side of bud the rest merch 😢 normally wouldn't be a big deal but I waited for 2 hours. I ended up picking up a quarter of snowman and was sad to say it was mediocre at best. I've had better cookies in st louis same price. No lines....
Just got back was number 12 in line went fairly fast went with two other people will be back see you in August Berner!!!!
Great deals, super knowledgeable and friendly people too
Great experience. Friendly staff. In and out quickly and happy with the trip.
Awesome! Great service and music. Amy Winehouse….one of my favs!
great knowledgeable staff here to help you get the products you need
Great customer service! Check-in was easy, budtenders are very knowledgeable and helpful, great space, awesome deals and you get $15 just for referrals! My new dispensary home and I cannot wait to come back. Tomorrow for the Happy Hour deals? Thank Youuuu for an all around amazing experience!!!!
The security guard there is completely ghetto she gets an attitude with people and then if you get one back she tries to act like she's the boss when you're the customer. Terrible experience never go there again.
We have been to this Dispensary twice now. They are very conveniently in a nice home on the east side of Halls Ferry. Very, very near to a Huge Yellow sign that blazes its presence.The humans were delightful. Buddy loved you all and sends his regards.Thanks again to all from our first visit. Just delightful.But the second time, to my surprise, there were even more nice people. I breezed through purchasing and a nice little product fair going on.They promised me that they would hold one of their beautiful black tees with a bright rainbow leaf for me.As an advocate, I feel it is my duty to approach the situation soon with another visit.This is for you folks. My reward is Nirvana.Stevie and Buddy.