Everyone that works there is super friendly, helpful, and knowledgeable. Their rewards program is great. They have a really good selection, better than most of the other dispensaries around my area. My favorite dispensary in my neighborhood, by far.
Every experience here is like coming home. All of the staff is very cheerful and knowledgeable. Ebony and T are always positive and speak with me each visit. The industry could use more people like Ebony and T. Big energy positive vibes. Keep up the great work.
Upon arrival the greeting from the 2 employees at the door was very dry and not welcoming. Once I got to the counter to pick out products, that guy was really nice, patient, & knowledgeable. I no longer felt unwelcome once I talked to him. My frustrations arose when it was time to pay & the price wasn’t an issue. The fact that their POS system doesn’t accept cards from Credit Unions which are everywhere for the longest time and are legitimate banks, or chime which is absolutely absurd. The solution for this is to use the ATM inside that charges $3.50 which was broken so I had to walk next door to use the ATM at Trops. If your card is accepted you’ll still pay the $3.50 ATM fee (this is how it was described to me by the employee) Once I got back the guy at the front acted as if I was gone a long time & he didn’t remember who I was. I was there less than 20 minutes total before I had to go get cash. All in all I probably won’t visit this location again. Not sure about risking it trying the others to end up disappointed or annoyed again.
Great place for student discounts, atmosphere, and a wide selection. Only bad side is that there is one employee who pretends not to remember male customers(not just me) and is extremely condescending therefore. and when (white) female customers walk in, he is extremely friendly which is not just or equal. I spend a lot of money here to get profiled.
Hey I am medical but it so expensive to re-register myself I’m glad that it’s legal now and I am so appreciated of your workers because I was losing weight from being stress. I came in and asked someone if they could help me in a young lady. Pick something out very great for me. I came back about five days later. And there was a young man named T that also help me. It was not expensive and I really like the fact that it made me eat. Thank you so much.
WORST experience I have ever had at a dispensary. I will not use her name but she was by far the rudest person I have ever experienced at a dispensary. She made me feel belittled and dumb and would answer no questions I had. To the point- my friend who was with me asked her “do people not normally have questions?” I will NEVER shop at a SWADE location again.
Friendly attentive staff and clean atmosphere with plenty of selection. Receptionist and budtender were both very kind and she didnt mind when i kept wanting to peep out and sniff different jars till we found the stanky danky terp profile with the zeal that appeals for realz...Bit fr fr tho they say the nose knows and what smells good to you most likely has a terp and therapuetic effect profile that is well suited to you, this is also an aspect of herbalism and nutrition and tuning into your body's natural healthy "cravings"... thank you, bless up💚@GardensAlive365
Class act! Ordered online, was out the door in two minutes...highly recommend!🤌
Been here several times before, however today my ID was apparently a issue, the woman at the desk was actually kind of rude about said situation. Definitely will be doing all farther business deals with A new dispensary (not for the new rule) but for how rude the desk woman was about the situation. I came in at Aprox 9:34 am on June 4th of 2023.
They're a little slow at this location cause their staff stands around not watching the door when there is obviously no one in the building. I've had to do this other swade locations, and they have completely forgotten about the door. But other than that, they do have great products and a good variety of flower.
The staff where I go in the Grove are like family to me! They are very knowledgeable about your health and what herb will help you. Marijuana keeps me from taking my pain meds too often. I've been waiting on legalization since the 70s, but now I need it to help me physically.
I understand letting medical patients go first, but I had a pick up order and was told to wait in line. This was a line of just me. Then another person came in who had a medical card, moved ahead of me and magically someone was there to help. Ok no big deal. Then it happened again. The attendant at the front noticed and tried then get me in. When I walked in the room there were several attendants standing around just talking to each other.
Every experience I’ve had at The Grove has been great! The team is always welcoming and super helpful explaining new product and answering my many questions. Definitely worth the commute when I go.
3 1/2. First time there last weekend, it was one of the only stores that had cookies apples and bananas. I did an online order and Bought what I thought was 7g of good bud, turned out to be popcorn/shake (that was my fault I didn't read before I bought very good) however the bud just didn't look good at all, also it says cultivated by "sense"? Maybe I'm missing something there but just adding it in. There was some friendly workers and some seemed "meh". The vibe just was there that day at this location. I would be back, but recommend sunrise and 3fifteen over my first experience here.
The staff where I go in the Grove are like family to me! They are very knowledgeable about your health and what herb will help you. Marijuana keeps me from taking my pain meds too often. I've been waiting on legalization since the 70s, but now I need it to help me physically.
This place is seriously asking for tips at the counter? You pay your employees to do a job. It’s not my responsibility to pay them for you. Grabbing a product off the shelf, does not justify a tip in any way. Absolutely ridiculous.Edit: tipping is always optional? What am I tipping for? What service has been performed? Pay your employees more!
Bought a have oz of leafs and sticks today. I’m so disappointed.EDIT:Nothing was explained at all. They didn’t even read out the items I purchased.There was NO SHAKE. It was leaf’s and sticks, as you can clearly see.
Wish I could say more about this location… when I shopped, I wasn’t asked any questions about my needs and when I had decided on a product, I was rung out for the wrong thing and went home without the product I was excited about. The vibes ain’t here folks. For better service, I’ll be making the drive up to Feel State.
The Swade staff is very knowledgable, friendly, and helpful. They helped me find the best products for my medical needs.
I went in today and received a warm welcome when I walked in the front door. Once I got to the sales floor Courtland gave me some great strain suggestions and displayed he is very knowledgeable and also just had a great attitude that makes me want to come back. This was only my second time ever in this dispensary and Courtland Recognized me right away even though I was a new customer
Always good vibes here, Shout out to the entire staff whom will provide whatever the experience whether you’re looking for more knowledge on a specific strain brand or product or just looking for a food time. Pop in and put ‘‘em to the test
Multiple visits, staff is friendly and engaging. Swade also has a great rewards program where they give you store credit per dollar you spend.
Super friendly knowledgeable staff!! Very welcoming environment! It’s like the cheers of dispensaries. I’ve always left there way better than I came in. Thank y’all so much
Swade in the Grove is a breath of fresh air. As a very timid cannabis user, with very little knowledge I always felt extremely intimidated when I walked into dispensaries. Usually I am bombarded with options and many times I felt too overwhelmed and too out of place to choose. But when I went here, I immediately felt comfortable. I was greeted with a kind, inviting smile by the person at the front. The check in process was super easy and painless, even as a first timer. When it was my turn to step behind the sliding glass door, I was greeted again, as if I were a friend. The person who helped me was knowledgeable, patient and kind. They genuinely took the time to understand how I needed to heal, and gave me a recommendation. I’m not a smoker, so I went with edibles and the ones they suggested were exactly what I needed to calm my anxiety.Since then I have visited a few other dispensaries in STL , simply out of curiosity. There isn’t a dispensary in the state of Missouri that will treat you better, or offer you better recommendations than this one.(High)ly recommend!
i visit all swade locations and this one was the worst customer service experience iv had in any dispensary.. i would neva return or recommend any blk patients to visit this location.. Delmar and Cherokee will treat you much better
I’ve been to dispos across MO and this has to be one of my very favorite! Friendly staff, welcoming environment, overall really awesome! Fantastic rewards system too. 10/10!
Staff is terrific man. Good vibes and very helpful.
Great product selection and competitive pricing! I love seeing these historic buildings being restored to their former grandeur and especially for such a progressive purpose!
i can confidently say this was by far THE BEST customer service experience i've had in my entire life. 🙌🏾🥺💖 also, i have a hug crush on Cort (court).
Pretty cool place to come and get all types of medical marijuana I highly recommended come on in.
A knowledgeable, friendly and diverse staff. A great experience, Ill be back.
I just left Swade that place is like the Apple store of dispensaries! The girl at the front was hella cool, Becca is super nice and helpful and she really knew her stuff! I came in for edibles and they had so many options I didn’t know what to choose!
Skip this place…unless they have a going-out-of-business sale.This is very much just a vending machine, without a care for the customer.I bought two disposable Midose vape pens made by Swade’s parent company, and both of them had faulty batteries, and I had to go all the way back to the dispensary to return them for something of equal value that isn’t already broken.Nope, they made me get 2 more of the same Midose Verve pens from the same old, faulty batch.Trash pens.Trash batteries.Trash customer service.
Great products, fast service. I checked a few other places online menu’s and Swade definitely had the lowest prices and the products exceeded my expectations. I will be returning for sure and telling my friends. 10 out of 10 would highly recommend.
These guys are great! Very knowledgeable about their products. Excellent customer service! Excellent prices! Excellent people!
"Swade Army for Life"My friend and I were recently talking about the expansion of the MMJ program and the increase in dispensaries in the area. Being the fair and open consumers we are, we tried almost all of them. We started discussing our experiences with each and out of that the term "Swade Army" was born.We self-enlisted.Swade has honestly never disappointed. Whether you're judging based on variety, recommendations, customer service, prices, or any other metric, they are by far a step above their competitors.The product is always consistent, plentiful, and QUALITY. Especially the Sinse products. I can't think of a single time I was disappointed with a purchase. I was buying my new favorite strain every week it seemed like.I haven't found anyone that matches their pricing or reward/promo system. You'd be a fool to spend your money on medical marijuana anywhere else with the incentives here.Special shoutout to Bernie and the rest of the staff who are always courteous, helpful, and have helped expand my cannabis world immensely.If you truly love to blow gas, you'll join the Swade Army.
I love this place! I've been to many other dispensaries and I like this one ten times better than all of them. Excellent customer service, many friendly faces.
I live in north county and their are a few dispensary locations around me. I've tried a few but I had lunch at sauce on the side one day (amazing) and ran across swade. So here is why I don't mind driving 12 Miles to get my green influenced goodies.Staff, super knowledgeable and friendly.Store, feels like your in a warm and cozy boutique and it's clean.Prices, affordable. 10% across the board (avg) cheaper than my north county and north city options. I'll be back!
We've been to a lot of dispensaries, Colorado, Oregon, Missouri, and this place rates right up to the top. My girlfriend suffers from many issues and Bernadette has been simply fantastic! She understands her issues and recommends first rate items. I highly recommend checking out Swade and start to build a good relationship with very good Budtenders.
Widest selection of products I have seen at a Missouri dispensary. Staff was helpful and knowledgeable and the store had a fun atmosphere. I’ll definitely be back!
My new favourite place. All the staff is extremely friendly and helpful and knowledgeable. The selection is incredible and the prices are competitive
Great products, fast service. I checked a few other places online menu’s and Swede definitely had the lowest prices and the products exceeded my expectations. I will be returning for sure and telling my friends. 10 out of 10 would highly recommend.
Great experience. The staff is attentive and the array of accessories is very wide. Additiinally, the product line offers tons of choices. Ive been to a lot of dispensaries--go to Swade in the Grove and get the best products and service you can. Tip-- they are at the opposite end of the Kingsighway Blvd. end of The Grove. The building is painted in a multicolor design. Just down from "Just John's". Go! Go! Get the best!
Fantastic people! Non-gouging, Super knowledgeable, and eager to please. Will Def return and patronize in future!
A very cool store in an amazing neighborhood! The staff was very friendly and accommodating! I will definitely visit again the next time I'm in town!
Beautiful location, amazing store, and Connor was an absolute ROCKSTAR. Thanks SWADE for being AWESOME!
Visited from KC and WOW amazing dispensary, aesthetic employees and products are high quality and at a decent price point. We even got hooked up with Sinse shirts! All BeLeaf and Swade products were to die for. Will be back next time I am in STL. - Much love from 3rd Street Dispensary in KC!
I had an issue with my timeless vape cartridge packaging being opened when I purchased it.I reluctantly returned it to the store 2 days later and was met with astoundingly stellar customer service by Conner who was mad cool about the situation and took care of it fast without “judgment”. I will always patronize the Tower Grove location because of this. Thanks again for being proactive with the outcome.- Tonya
Stopped by Swade in the Grove last week and had a great visit!The space is clean and modern and filled with all the accessories that you’re looking for. (I picked up a Little Dipper electric honey straw that I am enjoying!)My budtender, Bernadette, was very friendly and extremely knowledgeable on every product.I also picked up a gram of their Sinse ‘The Secret’ Live Resin Budder. Extremely clean and tasty product, very nice packaging.Overall: Great store, Great people, Great medicine.
I love everyone here they helped me every step of the way with ultra positive attitudes.
Very across the board affordable professional and they even carried a few things the other places don't. Great spot
It's really beautiful and cozy inside. The staff was great, and provided a great experience.
Great experience cool folks with alot of knowledge of the products and made the entire process smooth and painless
Amazing service and products
Five stars because everything was great except for two fundamental things: price and product choice. I've shopped in something like 10 states and Missouri has the highest prices of 'em all. Related is the fact there is less product available in Missouri. It's still very early in the glacial pace toward a mature medical market in MO. Swade has good, reliable products, knowlegable budtenders, a beautiful facility -- all good -- except the prices are too dang high!
Friendly, clean and all around exactly what you would look for in a dispensary. My budtender, Bernadette was epic you should definitely request her if you ever pop in!
I have been to recreational dispensaries in the past, but this was my first time going into a medical dispensary. It was absolutely nothing like the rec dispensaries. There were products on the shelves, it was clean and open, there were places to sit and speak with your tender about your needs, they showed me the products before I bought them, without question. I had a problem with my card and needed a few moments to get things in order with the bank and they were so kind, not pushy nor did they make me feel rushed or uncomfortable. Everything was explained to me and I was free to ask any questions I had without judgement. They have a loyalty program and the product I've tried so far out of my total purchase was just exactly as described but also exceeded my expectations (in a good way). I will definitely be coming back.